Troubleshooting

Problem: I have installed your program, but when I try to play a MIDI file, I don't get any sound or I get an "MMSYSTEM00x ..." error message.

Solution: Several issues can cause this. Try the following:
  1. First, make sure the appropriate channel is enabled in the Windows mixer: double-click the speaker icon at the far right end of the task bar at the bottom of the screen to open the mixer. The appropriate channel is usually labeled "MIDI", "synthesizer", "wavetable", or something similar - make sure that channel is not muted and set the volume to a reasonable level.
  2. If that does not help, try changing the output device in the setup dialog of our player. To do that, click the note button in the top-left corner of the main program window and select "Setup...". From the drop-down box labeled "Output Device", choose a different entry; try each one until you hear sound.
  3. If you still get no sound, please try to install new drivers for your soundcard. For further information go to the web site of you soundcard's manufacturer.